You’re one step closer to Hospitality in Harmony.

FAQ’S

Find answers to our most frequently asked questions below.

  • Our clients are primarily self-managing hosts, property managers, and boutique hotel owners. The journey of a short-term rental operator is a daily effort to be your best and improve, which can often be lonely. Our clients come to us at various points in their journey with one goal in mind: to accelerate the learning curve and quickly reach the top of their game, understanding that time is money. The quicker you perfect your systems, presence, brand, and pricing, the quicker you can earn more, free up precious time, and grow seamlessly. We’re selective in who we work with because our time is valuable too; we're a business, but it's not just about money for us - it's about investing in the right people who truly want the best not only for their rental business but for their personal and family lives as well.

    A healthy rental business leads to a healthy life.

  • We're committed to excellence in everything we do and pay meticulous attention to detail. In Phase 1 of our process, we'll work collaboratively with you over the course of about 30 days to ensure your rental business is set up for peak performance. After a series of personal one-on-one trainings, we'll act as an extension of your team behind the scenes to ensure your ongoing success.

  • No, we charge a one-time fee for our services guaranteed to pay for itself quickly. We suggest starting by getting in touch so we can understand your needs and goals, then decide mutually if a partnership makes sense.

  • Although you'll learn from highly seasoned hospitality specialists with proven track records of success, what sets us apart is the hands-on work we do for our clients. We handle the buildout of each of the essential components critical to a high-performing short-term rental business, while you ultimately have the final say in everything we do.

  • Neither, we’re a full-service STR consulting agency led by an experienced team of specialists in all essential aspects, from pricing and operations to guest experience, creative, and more. You maintain full control of your listings; we don’t take a % of your revenue. Our function is to ensure you’re reaching your highest potential.

  • Whether you have 1 listing or 100, our mission is to help you reach your goals and full potential. We believe a successful rental business starts with ensuring your time is utilized efficiently, without unnecessary headaches. Then, the business should be set up to maximize revenues, and scaling should be seamless, not a burden.

  • Each pricing strategy is unique to your market and must align with your goals. Our thoughtful approach starts by analyzing your market data and booking behaviors, understanding your preferences and goals, and then crafting and managing a professional strategy that yields the highest returns. We are data-driven, with professional human oversight to deliver exceptional results. Our in-house pricing experts have over 15+ years experience in pricing for hotels and STRs.