$100K Gross, a Market Leader, and 5-Star Stays; How Santo Did It

"Number of bookings, average daily rate...all the key financial metrics went up."

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Santo of Blue Sky Retreats already had a solid foundation — a few years of hosting behind him and a growing portfolio in the Cle Elum area. But he wasn’t content with just staying afloat. He wanted to reach the top of his market, scale with intention, and build a brand known for quality. He had pricing software in place, but not the time or expertise to use it at the level required to truly compete. He knew that if he could drive better results for his clients, everything would follow — higher revenue, stronger loyalty, and longer-term relationships. That’s why he chose to invest in the area that would make the greatest impact: pricing and performance.

"It's been huge for my business."

8.6X

ROI

29.1%

Increase in Revenue

19%

RevPAR Lift

167%

Increase in Clicks

167%

Click-to-Conversion Increase

“Before I started working with Synchronest, I felt a little bit lost. I was really struggling with pricing. I could have figured it out on my own, but it would have taken 18 months to two years, and I didn't feel like I had that kind of time - I needed to move faster. And a partner like Synchronest helped me do that. Once I got their expertise and help interpreting the data and deciding what to do about it, my stress level went down considerably. It allowed me to focus on other things like improving guest relations, bringing on more owners and other sides of my business that needed attention. It's been a really positive experience.”